Vouchers Uber
uber.com · Travel
📋 How to use a voucher from Uber
Claim £5 off on your first train booking
Deduct £5 from your initial train ticket purchase
New Uber users receive £10 off their first booking
About Uber
Uber Technologies is the leading global mobility app, founded in 2009 in San Francisco by Travis Kalanick and Garrett Camp, currently headquartered in San Francisco and operating in more than 70 countries and 10,000 cities. The website uber.com and the official Uber app offer a Spanish interface with prices in Mexican pesos and services such as Uber X (standard car), Uber Black (premium with driver in a suit), Uber Comfort (more spacious car), Uber XL (up to 6 passengers), Uber Pet (pets), Uber Moto (motorcycle in some cities), Uber Flash (integrated traditional taxi), Uber Reserve (trips scheduled in advance), Uber Eats (food and grocery delivery) and Uber One (membership with benefits). In Mexico, Uber operates in more than 60 cities including CDMX, Guadalajara, Monterrey, Cancún, Mérida, Puebla, Querétaro, Tijuana, San Luis Potosí, Aguascalientes, Acapulco, Toluca, Cuernavaca, Veracruz and many more. It accepts payment by card, cash (CDMX, GDL, MTY and others), Mercado Pago, Apple Pay, Google Pay, PayPal and Edenred/Sodexo Pluxee restaurant vouchers as Restaurant. For the Mexican user who needs transportation without driving, an airport trip, a night out or food delivery with strong urban coverage, Uber competes with DiDi, Cabify, InDriver, traditional taxis and Beat (discontinued).
💡 Money-saving tips for Uber
- ✓Best promotions on Uber focus on new-user acquisition (welcome coupon typically 50% on the first 3 trips up to a certain amount)
- ✓Promotions for inactivity (you receive a coupon if you haven’t ordered in 2-4 weeks)
- ✓Special events (Father’s Day, Mother’s Day, New Year, Hot Sale in May, El Buen Fin in November)
- ✓Days with adverse weather (rain, storms)
- ✓Events in CDMX/GDL/MTY (concerts, Liga MX matches, Foro Sol, Akron, BBVA Bancomer, World Cup 2026 hosted in CDMX/GDL/MTY, festivals like Corona Capital, Vive Latino, EDC)
- ✓Cross-promotions with bank cards (BBVA, Santander, Banamex, AmEx Centurion frequently give Uber Cash credits)
- ✓Subscribe to Uber One ($89-129 MXN/month depending on promotion) for free Uber Eats deliveries, discounts on rides and monthly benefits — worthwhile if you order 3+ times per week
- ✓Use Uber Reserve for scheduled trips (airport, event) with a fixed fare booked in advance — often cheaper than requesting a ride at peak time
- ✓Request CFDI 4.0 invoices — Uber México issues automatic invoices with your RFC for each trip from facturacion.uber.com using your account email. Useful for transportation deductions, business trips, client meetings under RESICO regime or corporate entities. For past trips, request the invoice within the same month
- ✓Always compare with DiDi (often cheaper in CDMX/GDL/MTY), Cabify (premium with more trained drivers) and InDriver (fare negotiation). Activate two-factor authentication on your account and monitor transactions for rides not taken.
❓ Frequently asked questions about Uber
Is Uber available throughout Mexico?
Uber operates in more than 60 Mexican cities including CDMX, Guadalajara, Monterrey, Cancún, Mérida, Puebla, Querétaro, Tijuana, San Luis Potosí, Aguascalientes, Acapulco, Toluca, Cuernavaca, Veracruz, León, Hermosillo, Culiacán, Mazatlán, Oaxaca and many more. Some specific services (Uber Black, Uber Moto, Uber Reserve, Uber Pet) vary by city — check availability in the app before your trip. Uber Eats is available in even more localities for food and grocery delivery.
Does Uber accept cash, OXXO or Mercado Pago?
Yes. Uber accepts cash in CDMX, Guadalajara, Monterrey, Cancún and many other Mexican cities (pay the driver at the end of the trip), as well as Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Mercado Pago, rechargeable Uber Cash credits and, on Uber Eats, Edenred/Sodexo Pluxee Restaurant vouchers. To top up Uber Cash without a card you can use OXXO Pay with a reference in some cases or Mercado Pago with a balance recharged at OXXO.
Does Uber issue electronic invoices (CFDI)?
Yes. Uber México issues CFDI 4.0 automatically for each trip and Uber Eats order. Enter your fiscal data (RFC, legal name, tax regime, CFDI use) at facturacion.uber.com with your account email and the invoice is sent to the registered email in PDF and XML after each service. Useful for transportation deductions, business trips, client meetings or deductible expenses under RESICO regime or corporate entities. For past trips request the invoice within the same month.
Does Uber offer Uber One with benefits?
Yes. Uber One is Uber’s monthly or annual membership (typically $89-129 MXN/month or $899-1,299 MXN/year depending on the promotion) that includes free Uber Eats delivery over a minimum amount, 5-10% discounts on Uber X, Comfort and Black rides, benefits for Uber Reserve and exclusive member promotions. It’s worth it if you order Uber Eats 3+ times per week or use Uber 5+ rides per month — calculate your typical usage and compare to the membership cost.
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🛒 Shopping information
Shipping
N/A — mobility service. After requesting the trip from the official Uber app, you receive confirmation with driver details (name, photo, rating, car model, license plates) and an estimated arrival time with real-time GPS tracking. The trip starts when you get in the car and ends when you arrive at the destination, with automatic charge to the selected payment method. The electronic invoice for the trip is saved in the app history. For Uber Eats the delivery driver brings the order to the registered address with real-time notifications.
Returns
Uber offers refunds or fare adjustments if the trip has verifiable issues: duplicate charge, substantially incorrect route, driver no-show, safety problem or unjustified cancellation charge. Start the claim from My Trips in the app with the specific trip — Uber responds within 24-48 hours and refunds to the original payment method in 5-15 business days. PROFECO regulates mobility services and handles formal complaints if Uber does not resolve the issue. User cancellations after the grace period (5 minutes in most cities) incur a cancellation fee charged to the payment method.
Payment methods
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Mercado Pago, cash (CDMX, GDL, MTY and other cities), Edenred/Sodexo Pluxee grocery vouchers, Restaurant on Uber Eats and rechargeable Uber Cash credits.
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