Vouchers Lelo
lelo.com · belleza
📋 How to use a voucher from Lelo
Reduce selected full price items by 10% using this code
About Lelo
LELO is a Swedish intimate wellness brand founded in Stockholm in 2003, recognized as a premium reference in the sector for its design approach, manufacturing quality and body-safe materials. The site lelo.com offers a complete range of products for women, men and couples: external stimulators (Sona, Sila collections and SenSonic sonic wave technology), vibrators (Lily, Mia, Gigi, Ina, Soraya), couples' products (Tiani, Tor, Ida, Hula Beads), men's ranges (F1s, Hugo, Loki, rings), water-based lubricants and intimate serums, as well as charging and storage accessories. LELO emphasizes medical-grade, phthalate-free silicone, ergonomic design, award-winning aesthetics and a pleasure- and wellness-focused approach. All products are delivered in discreet, neutral packaging for France, with manufacturer warranty and after-sales service.
💡 Money-saving tips for Lelo
- ✓LELO runs several commercial events a year: Black Friday, Cyber Monday, Valentine’s Day, the brand anniversary, summer and end-of-year sales, with discounts reaching up to -50% on a selection of stimulators and couples' products.
- ✓Due to the premium positioning, recent launches and limited editions are almost never discounted — savings focus on established models (Sona, Lily, Mia).
- ✓Subscribe to the newsletter for a welcome code and early access to private sales.
- ✓The Outlet / Sale section gathers end-of-line colors at reduced prices, perfect for a first LELO purchase.
- ✓Couples packs (Tiani, Hula Beads + lubricant, Ida + vibrator) offer much better value than buying separately.
- ✓Interest-free 3x or 4x payment via Alma or Klarna helps spread the cost of premium models.
- ✓Registering the product on your LELO account activates extended warranty up to 10 years on certain lines.
❓ Frequently asked questions about Lelo
Does LELO ship in discreet packaging?
Yes. All LELO orders are shipped in neutral and 100% discreet packaging — no mention of LELO, the product category, or the contents appears on the outside of the parcel. The delivery note and sender address are equally neutral to fully preserve confidentiality.
Are LELO products safe for the body?
Yes. LELO uses medical-grade silicone free of phthalates and latex, tested for prolonged bodily contact. Products are manufactured to strict quality standards and the brand specifies the materials on each product page. Use a water-based lubricant (never a silicone-based one) with silicone products to preserve the surface.
What is the warranty on LELO products?
The standard manufacturer warranty is one year against manufacturing defects. On certain premium lines, the warranty can be extended up to 10 years after registering the product on your LELO account in the "My Account" section. Keep your proof of purchase and the serial number in case of a claim.
Can I return a LELO product?
Yes, but only if the product has not been opened and the sealed packaging is intact, within 30 days of receipt. For hygiene reasons, unsealed or used products cannot be returned except in case of manufacturing defect. Defects are covered by the manufacturer's warranty via after-sales service.
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🛒 Shopping information
Shipping
Standard delivery in France from €5.95 (3-5 business days, Colissimo) — free from €79 order value. Chronopost express 24-48h delivery available for an extra charge. 100% discreet and neutral packaging (no LELO mention on the outside of the parcel) to preserve confidentiality. Shipped from the European warehouse with tracking number by email.
Returns
30-day withdrawal period for products that are unopened in their sealed original packaging. For hygiene reasons, opened or used products cannot be returned except in case of manufacturing defect. Manufacturer warranty of at least one year against defects (up to 10 years on certain premium lines with product registration). Refund within 14 days after receipt and inspection to the original payment method.
Payment methods
CB, Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, 3x or 4x payment via Alma or Klarna.
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