Epicgames
epicgames.com · Leisure
About Epicgames
Epic Games Store is the digital PC games store operated by Epic Games (creators of Fortnite and the Unreal Engine), launched in 2018 as a direct alternative to Steam with a developer-friendlier revenue model and an aggressive weekly free-games strategy for users. The platform store.epicgames.com is available in Spanish with prices in Mexican pesos and includes AAA releases (Fortnite, Rocket League, Fall Guys, Alan Wake 2, Star Wars Outlaws, Cyberpunk 2077, Red Dead Redemption 2, GTA V), indie games, timed exclusives and a constantly growing catalog. Every Thursday Epic gives away one or two games completely free, which remain permanently in your library once claimed. The Epic Games Launcher client manages downloads, updates, friends list, achievements and Epic Rewards, a cashback system that credits store balance when you buy games. 100% digital product with no physical shipping — everything is downloaded to your PC after purchase.
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📋 How to use a voucher from Epicgames
💡 Money-saving tips for Epicgames
- ✓The best Epic Games Store sales happen during the Mega Sale (May–June, often coincides with Mexico's Hot Sale), Halloween Sale, Black Friday, El Buen Fin in mid-November, Cyber Monday and the Holiday Sale (December), with 50–80% off major releases and a global Epic coupon of 25% that can be stacked on top of discounted prices.
- ✓Every Thursday at 10 a.m. (Central Mexico time) there is a free game that stays permanently in your library when claimed — it’s worth checking every week even if you don’t play it immediately.
- ✓The Epic Rewards program returns a percentage (typically 5%) as Epic Wallet balance for each eligible purchase, great for accumulating credit toward your next game.
- ✓Enable two-factor authentication to access additional offers and protect your library.
- ✓Compare prices in Mexico with regional prices on other stores (Steam, GOG, Microsoft Store) — Epic is often competitive but not always the cheapest.
- ✓For premium editions, interest-free monthly installments (MSI) with cards may apply from a minimum amount.
- ✓There is no refund if you exceed 2 hours of playtime.
❓ Frequently asked questions about Epicgames
Do Epic Games titles work in Mexico?
Yes. Epic Games accounts work globally and the store shows prices in Mexican pesos when it detects your region. Games downloaded via the Epic Games Launcher run without geographic restrictions for the game itself, although some online services may use regional servers. The interface, support and communications are available in Spanish.
Does Epic Games accept payment at OXXO?
Yes. Epic Games Store accepts OXXO Pay for purchases in Mexican pesos. When you choose OXXO at checkout a reference is generated with limited validity; the payment is confirmed within minutes after you pay at the cashier and the game is automatically unlocked in your library. It also accepts Mercado Pago, PayPal and MSI with participating bank cards for higher-value purchases.
How do I claim the free game of the week on Epic Games?
Every Thursday at 10 a.m. (Central Mexico time) Epic releases one or two free games for 7 days. Go to store.epicgames.com with your account, find the free games section on the homepage, click "Get" and complete the checkout (at $0). The game stays permanently in your library even if you don't download it immediately — you just need to claim it within the weekly window.
Can I request a refund for a game on Epic Games?
Yes, within 14 days of purchase and provided you have not exceeded 2 hours of accumulated playtime. Go to your account at epicgames.com → Transactions → select the purchase and request a refund. The amount is returned to the original payment method in 3–10 business days. DLC, downloadable content and games claimed for free may have specific restrictions.
🌍Epicgames in other markets
🛒 Shopping information
Shipping
N/A — 100% digital product. After completing the purchase, the game is immediately associated with your Epic Games library and can be downloaded from the Epic Games Launcher on Windows or macOS (depending on the title's compatibility). There is no physical shipping or shipping cost. Game keys are delivered instantly by email and/or appear directly in the Account Library section. Preorders unlock on the official release date and time.
Returns
Epic Games offers an automatic refund policy: you can request a refund within 14 days of purchase provided you have not accumulated more than 2 hours of playtime. PROFECO grants an additional 5 days for revocation in Mexico. Requests are managed from your account at epicgames.com under Transactions. Refunds are applied to the original payment method in 3–10 business days. DLC, special digital editions after downloading content and partial season passes may have restrictions. Games claimed for free are not refundable to store credit.
Payment methods
Visa, Mastercard, American Express, OXXO Pay, Mercado Pago, PayPal, Apple Pay and Epic Wallet balance (Epic Rewards). Interest-free monthly installments (MSI) may be available depending on the amount and the card issuer.
📊 Epicgames in numbers
3
deals
-100%
Best discount
-59%
Average discount
⭐ 3.8
Trustpilot
✓
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