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Selfridges is a British luxury department-store group founded in 1908 by Harry Gordon Selfridge with the landmark Oxford Street flagship in London. Today it operates four UK stores (Oxford Street, Birmingham Bullring, Manchester Exchange Square and Manchester Trafford) and the e-commerce site selfridges.com.

Yes. UK returns are free via DPD collection or drop-off at any Selfridges store through the online returns portal, within 28 days, on unworn items in original packaging. Fine jewellery, made-to-order, altered, pierced, personalised and opened beauty items are non-returnable.

Selfridges & Me is the department store's free loyalty programme. Members unlock personalised perks, priority access to events and talks, early access to sales and new collections, plus curated recommendations based on previous purchases. Sign up online or in-store — membership is free.

Project Earth is Selfridges' sustainability strategy, covering a commitment to reuse, repair and recycle, carbon reduction, and transparent sustainable products across the store. It includes Resellfridges (resale of pre-owned luxury pieces), repair services and a focus on circular retail models across fashion, beauty and home.