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Fiverr is a marketplace where independent freelancers list 'gigs' — fixed-price packages for a specific service (logo design, video editing, voiceover, coding, translation and many more). You browse gigs, compare sellers by rating, portfolio and price, and place an order with a chosen package tier (Basic/Standard/Premium). The seller delivers within the stated timeframe, you can request the agreed number of revisions, then mark the work complete — which releases payment from Fiverr's escrow to the seller.

Yes for many categories, with care in seller selection. Filter by seller level (New, Level 1, Level 2, Top Rated Seller, Fiverr Pro), read recent verified reviews, check the portfolio and number of completed orders, and write a clear brief with examples before ordering. Fiverr Pro is the vetted tier for higher-stakes projects. Use the Resolution Center if delivery doesn't match the brief.

It depends on the order stage. Statutory 14-day UK cancellation rights apply to the service fee before work has started. Once the seller has started, disputes are handled via the Resolution Center — you can cancel if the seller misses the deadline, fails to deliver or delivers off-brief, with funds returned to your Fiverr balance or original payment method. Refunds for completed and accepted work are generally not available — use your revisions allowance before accepting.

Fiverr is the standard marketplace open to all sellers. Fiverr Pro is a curated tier featuring vetted professionals at higher rates — suitable for higher-stakes or larger projects. Fiverr Business (now Fiverr Enterprise/Fiverr Business) adds team collaboration tools, shared budgets, a dedicated success manager and an approved-sellers directory for teams that need to commission work across multiple users.